AI Enablement in Payments/Tokenization SaaS
IXOPAY (formerly TokenEx) | Lead Engineer - AI Team | 2024–Present
The Situation
Tasked with standing up AI/ML capabilities inside a payments infrastructure company with zero prior ML footprint. Had to build team processes, tooling, and delivery culture from scratch.
What I Did
- Led a cross-functional AI team delivering LLM-based and classical ML solutions for tokenization, fraud detection, and internal productivity
- Stood up MLOps practices: model versioning, experiment tracking, CI/CD for model deployment
- Partnered with product and compliance to scope AI features that met PCI-DSS and SOC 2 constraints
- Coached engineers transitioning from backend development into ML engineering
The Result
Delivered production AI features on a platform processing billions of transactions annually — with auditability, compliance, and engineering rigor baked in from day one.